Summary description:
We are seeking skilled service members to join our team as Central Communications Operators or Senior Central Communications Operators.
Job description:
Central Communications Operators serve as the communication hub for Sentara hospitals and care sites, ensuring timely and accurate coordination of both emergency and non-emergency communications. In a fast-paced, 24/7 environment, they initiate emergency alerts, manage overhead announcements and paging systems, and connect clinical teams, leadership, and on-call providers during critical situations. They also support daily operations by handling high-volume calls, routing inquiries, and delivering excellent customer service with strong attention to detail and adaptability. Building on this foundation, the Senior Central Communications Operator serves as an expert-level operator and peer trainer, managing complex and high-priority communications while supporting after-hours operations and acting as a key escalation resource during critical incidents. In addition to advanced operational responsibilities, Senior Operators provide hands-on training and coaching to team members, reinforcing best practices, strengthening team competency, and contributing to a culture of continuous improvement within a high-performing, 24/7 healthcare environment.
To apply, please complete our application: https://www.sentara.com/forms/sentara-health--military-skillbridge-internship-application
Eligibility factors:
All Services
