374 FSS, Military & Family Readiness Center, Yokota AB, USAF
Conducting interviews to establish the nature and extent of concerns/issues, provide assistance in developing goals and plans, and determine appropriate referral services/options. Establishing and maintaining effective working relationships using tact, diplomacy, and overall professionalism in interactions with individuals/families, program support representatives, and officials of management and resource agencies. Will be using various computer software database, spreadsheet, word processing, and network programs such as Internet, Word, Excel, PowerPoint, and AFFIRST. Will collect, evaluate, and disseminate information and assess strengths, weaknesses, and needs of serviced population to establish program goals, objectives, and procedures. Answering telephones, providing presentations onvarious social service topics and providing information and referral to customers.