Summary description:
IT Support & Security FundamentalsCourse OverviewActivateWork’s IT Support & Security Fundamentals course is a comprehensive, 17-week, tuition-free program designed to prepare you for entry-level roles in IT support and cybersecurity. Through a blend of instructor-led sessions, hands-on labs, and real-world simulations, you’ll build a strong foundation in IT principles and practices.Each course concludes with a one-week capstone project at the Metropolitan State University Cybersecurity Center, where you and your team members will engage in live-fire cybersecurity tactical scenarios, gaining invaluable hands-on experience.You’ll train and prepare to earn the CompTIA A+, Security+, and other industry-recognized certifications, and gain access to a variety of upskilling course after graduation to further refine and advance your career path.
Job description:
What You’ll LearnFoundational skills:Hardware & Software Troubleshooting: Diagnose and resolve common technical issues.Networking Fundamentals: Understand network configurations, protocols, and security.Operating Systems: Gain proficiency in Windows and Linux environments.Cybersecurity Basics: Learn to identify and mitigate security threats.Professional Skills: Develop communication, teamwork, and problem-solving abilities.In addition to foundational IT skills, this course provides hands-on experience with cybersecurity tools and scenarios used in real-world environments:Proficient use of Splunk (SIEM), IDS/IPS, and OSI modelingEndpoint Detection Response (EDR) systemsNetwork protocols and packet analysis toolsRed Team vs. Blue Team exercisesRansomware simulations at MSU Denver’s Cyber RangeThis blend of IT and cybersecurity experience gives you a competitive edge when applying for roles in support, security, or system administration.
Career PathwaysGraduates are equipped for roles such as:Tier I & II Help Desk TechnicianIT Support SpecialistJunior System AdministratorAssociate Network Engineer
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