Summary description:

DoW SkillBridge Internship OpportunityMission Support Specialist Assistant (GS-07)U.S. Customs and Border Protection (CBP)Office of Field Operations (OFO)LOCATIONSSan Francisco, CAHouston, TXIMPORTANT NOTEThis opportunity is OUTSIDE of USAJOBS and ONLY open to DoW SkillBridge candidates who are AT LEAST 11 months AWAY from military separation to be considered and who can intern with CBP during their final 180, 120, or 90 days on active-duty.WHY 11 MONTHS?CBP can host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR processes that also include a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates.MAJOR DUTIES AND RESPONSIBILITIESThe position involves providing essential administrative and clerical support, with a specific focus on processing and managing drawback claims and related inquiries. This includes assisting supervisors and their staff in drawback offices by supporting brokers and prospective claimants through the claim processing stages and addressing routine questions. A key responsibility is the meticulous receipt, validation (including date/time stamping), and review of incoming mail/claims and documents to ensure they meet all regulatory requirements for completeness and compliance.The position also entails coordinating and entering information into automated systems, reconciling accounts, and resolving errors found in collection documents and error reports, often in collaboration with drawback specialists. This includes performing specialized queries to gather information on specific cases. Extensive data collection, record-keeping, and the preparation of daily and monthly work accomplishment reports, as well as port or Center monitoring activities, are integral to the role.Furthermore, the position supports final decision-makers by providing information that leads to the acceptance or rejection of drawback claims, based on document completeness and regulatory adherence. This involves identifying and assigning criteria for routine and repetitive claims according to established guidelines. Ensuring that regulatory requirements for the disposition of merchandise are met and rejecting any unacceptable documents, such as incomplete drawback claims, are also critical functions. The role also involves reviewing system-generated payment amounts for duties, taxes, and fees, verifying liquidation calculations, and making corrections to accelerated payments, liquidations, and re-liquidations as directed. Basic research into regulations concerning case processing procedures is also performed.How to Apply:Email Jeffrey.R.Jack@cbp.dhs.gov with SUBJ: CBP – DoW SkillBridge – Mission Support Assistant (GS-7), Office of Field Operations, Houston, TX or San Francisco, CA

Job description:

DoW SkillBridge Internship OpportunityMission Support Specialist Assistant (GS-07)U.S. Customs and Border Protection (CBP)Office of Field Operations (OFO)LOCATIONSSan Francisco, CAHouston, TXIMPORTANT NOTEThis opportunity is OUTSIDE of USAJOBS and ONLY open to DoW SkillBridge candidates who are AT LEAST 11 months AWAY from military separation to be considered and who can intern with CBP during their final 180, 120, or 90 days on active-duty.WHY 11 MONTHS?CBP can host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR processes that also include a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates.MAJOR DUTIES AND RESPONSIBILITIESThe position involves providing essential administrative and clerical support, with a specific focus on processing and managing drawback claims and related inquiries. This includes assisting supervisors and their staff in drawback offices by supporting brokers and prospective claimants through the claim processing stages and addressing routine questions. A key responsibility is the meticulous receipt, validation (including date/time stamping), and review of incoming mail/claims and documents to ensure they meet all regulatory requirements for completeness and compliance.The position also entails coordinating and entering information into automated systems, reconciling accounts, and resolving errors found in collection documents and error reports, often in collaboration with drawback specialists. This includes performing specialized queries to gather information on specific cases. Extensive data collection, record-keeping, and the preparation of daily and monthly work accomplishment reports, as well as port or Center monitoring activities, are integral to the role.Furthermore, the position supports final decision-makers by providing information that leads to the acceptance or rejection of drawback claims, based on document completeness and regulatory adherence. This involves identifying and assigning criteria for routine and repetitive claims according to established guidelines. Ensuring that regulatory requirements for the disposition of merchandise are met and rejecting any unacceptable documents, such as incomplete drawback claims, are also critical functions. The role also involves reviewing system-generated payment amounts for duties, taxes, and fees, verifying liquidation calculations, and making corrections to accelerated payments, liquidations, and re-liquidations as directed. Basic research into regulations concerning case processing procedures is also performed.How to Apply:Email Jeffrey.R.Jack@cbp.dhs.gov with SUBJ: CBP – DoW SkillBridge – Mission Support Assistant (GS-7), Office of Field Operations, Houston, TX or San Francisco, CA

Eligibility factors: