SkillBridge Technician Program
We strive each day to provide quality service to our customers with fast response times using field service technicians (FST) they trust to perform reliable and accurate work. The Field Service Technician’s primary purpose is to deploy to a customer location and provide the service needed to maintain, inspect, calibrate, troubleshoot, modify, repair, replace and install equipment as needed. The FST position is critical for our organization’s stability, reputation, quality of service, growth and evolving technical workforce. The successful candidate will need to build strong relationships with the Service Team and their management staff, who will provide them with the support and direction needed to be successful in servicing our customers. The objective of the program is to provide individuals with the necessary training needed to become a Field Service Technician. The training program varies widely in topic, duration, and platform. Topics will include company programs (safety, quality, policy), customer programs (site rules, safety policies, etc.) factory training (how to manuals, installation guides, troubleshooting, etc.) and state or national requirements such as DOT, MSHA, and OSHA. Scale South is looking for a passionate employee who enjoys learning new technology, can understand concepts quickly, has a strong mechanical and electrical aptitude, and is able to solve tough technical problems that impact our customers. Success as a FST requires strong interpersonal skills, ability to deal with uncertainty, problem solving skills, and demonstrated ability to communicate effectively (spoken and written).