Summary description:
Associate Field Service Resident. Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. In this position, you will provide technical support for Automation & Electrification Service, Process Automation Energy Industries (PAEN), delivering superior, professional service, remotely or on site.
Job description:
- Provide remote or on-site technical support for customers.- Exceed customer expectations by appreciating and anticipating current and potential needs.- Troubleshoot potential equipment failures and proactively take measures to offset/prevent and inform internal partners.- Suggest product and process improvements within the business to enhance operations and customer service.- Support Customer in planning and execution of preventive maintenance related to equipment and systems covered by contract.
Opportunity is at a long term ABB customer in the Baltimore, Maryland area.
Eligibility factors:
All Services
- 3 to 5 years’ experience in a Military Occupational Specialty in electrical, electronic systems, or computer systems or associate degree or bachelor’s degree.- Good communication skills. Written and verbal (English); technical and general report writing.- Troubleshooting skills and root cause analysis methodology.
