Brightspeed Customer Service Technician (SkillBridge)
Apply Here: https://my.recruitmilitary.com/job/46370520 Summary Description The purpose of this training program is to provide participants with the knowledge, skills and abilities required to transition to full time employment as a Brightspeed Customer Service Technician. The training program is designed to provide participants with the opportunity to learn technical, personal, professional, and procedural skills to perform the role of a field-based Customer Service Technician capable of independently installing and troubleshooting Brightspeed Fiber applications. Through this process, they will demonstrate their knowledge and skill through formative and summative learning and performance assessments in the classroom and in the field to prove mastery of increasingly complex tasks, culminating in their demonstrated ability to perform at least 90% of the Customer Service Technician role independently upon training completion. Brightspeed mentors, managers, and trainers will assess participant performance for possible full-time employment as the objective of the program is to hire at least 75% of successful graduates into roles as Brightspeed Customer Service Technicians.