Career field not listed
Customer Support Engineer
The objective of this program is to prepare the intern for a Customer Support Engineer role supporting enterprise customers, partners, and Everpure employees. They will develop proficiency in multichannel request intake, issue scoping and prioritization, initial troubleshooting, case severity and age monitoring, ticket documentation, escalation, customer status updates, resource prioritization, knowledge-base maintenance, recurring-problem analysis, and professional communication in a fast-paced technical support environment.
91 - 120 daysIn-Person2 locations
