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Career field not listedMarked DIB
Associate Systems Engineer
Interns will learn enterprise data storage (SAN, NAS, iSCSI), virtualization (VMware), and operating systems (Windows, Linux/UNIX), and learn to apply those skills to pre-sales engineering: running product demos, sizing and configuring customer solutions, building TCO/ROI models, and supporting the sales team on technical questions. The internship builds toward a full-time Associate Systems Engineer (technical sales) role.
The objective of this program is to prepare the intern for a Customer Support Engineer role supporting enterprise customers, partners, and Everpure employees. They will develop proficiency in multichannel request intake, issue scoping and prioritization, initial troubleshooting, case severity and age monitoring, ticket documentation, escalation, customer status updates, resource prioritization, knowledge-base maintenance, recurring-problem analysis, and professional communication in a fast-paced technical support environment.
