Steris Corporation

The incumbent for this position should expect to be a hands-on installer that builds trust and effective relationships with our customers. Interns will receive a combination of hands-on, classroom-style and computer-based training, which will enable them to perform installations and start-up of autoclaves as well as exposure and experience with installations across product lines. This role is performed in a highly regulated work environment requiring the ability to meet Customer credentialing and STERIS requirements, safe work practices, and adherence to STERIS and Customer standards. This role is a field-based service provider expected to meet the performance expectations of the role in providing exceptional service to our Customers. STERIS manufacturers and services critical infection protection equipment, such as autoclaves, which are critical to the delivery of patient care and timely, quality procedures. (Note: The objective of the program is to provide full time employment to all interns who meet training objectives and receive positive performance appraisals. However, an offer of full-time employment is not guaranteed.)

Training Specifics· On the Job Training: The training program is designed to provide interns with the knowledge, and skills necessary to transition into full-time employment with STERIS as an Equipment Service Technician I. Interns will receive a combination of hands-on, on-site training as well as classroom style and computer-based training. Interns who demonstrate satisfactory completion of training objectives and receive positive performance reviews can expect to be offered full-time employment with STERIS as an Equipment Service Installer in one of a number of locations or other available position that meets business needs and the intern’s interest. Training objectives include:· Completes onboarding activities including STERIS and business level requirements for role· Learn to perform Customer facing activities in the appropriate communication channel, such as scheduling, communicating findings and next steps, and completing required documentation in business systems (AOKS, Siebel, and other training) (152 hours)· Learn how to Perform Installation and start-up of autoclaves and other infection protection equipment (200 hours)· Learn how to perform autoclave installation, pre & post install administrative tasks, Start Up, Calibration, and basic Troubleshooting utilizing a multitude of systems and processes. (200 hours)· Learn how to review and interpret data and information sources, under supervision, to inform daily/monthly work planning and to perform duties. This includes but not limited to: Customer scheduling support, administrative duties related to compliance, contract & billing (70 hours)· Learn inventory management process and requirements (xx hours)· Learns compliance policies and protocols, including Customer, Regulatory and STERIS Safety, Fleet and Operational Policies and Practices (5 hours)· Complete all mandatory training activities for both safety and operational training as assigned by supervisor and in accordance with strict requirements for safety, Customer and operational policies and standard operating procedures. included in areas above)· Employment Skills Professional Development Seminars (18 Hours)