Provalus

We are uniquely purpose-driven… transforming communities from the inside out. We’re elevating communities by developing undiscovered talent in rural towns across the U.S. to deliver technology, business and support services. We hire and develop the best and brightest talent to deliver a remarkable experience for clients and end-users alike while rejuvenating our economy. By creating homegrown economic growth, we project that Provalus will have a multi-million dollar impact annually in each of our rural communities.Our mission allows talented people to create career paths in the ever-evolving field of technology. Through training bootcamps, we’ve elevated high-aptitude individuals from jobs at retail stores and gas stations to careers as software developers, quality assurance testers, data security experts, system engineers and more.Provalus is fueling a new era of technology talent equipped to strengthen America’s future and leave a positive legacy for the next generation.We are reclaiming the American Dream.

This role will be responsible for providing Tier 1 technical support as needed to resolve user issues. Help Desk activities will encompass resolution of issues related software, hardware, mobile, and other applications as needed. The right candidate will have 1+ years of Technical Support experience within a client-facing environment.