Banyan Treatment Centers

The Business Development Representative is responsible for developing and managing new accounts, maintaining current business relationships, assisting with the implementation of strategic sales and marketing business plans. Assist with inquiry/intake calls, client screenings, admissions and contacts with utilization reviewers and case managers. They are also responsible for working with the admissions and facility staff to assure exceptional client and community satisfaction, and in developing and achieving community education and awareness goals. A BD represenative’s primary objective is to promote the Banyan services, increase awareness, and drive admissions.

1. Establish and maintain relationships with healthcare professionals, therapists, physicians, social workers, and other potential referral sources.2. Collaborate with local organizations, community leaders, and relevant businesses to build a network of support.3. Become familiarized with all Banyan facilities, programs, insurance contracts, levels of care, and other relative information.4. Actively promote the facility's services to potential clients and referral sources. Provide appropriate marketing materials and education about local and national Banyan facilities.5. Create and maintain Salesforce business accounts, keeping information including website, point of contact, type of business, address, phone number and services provided up to date and accurate.6. Work closely with the admissions team to ensure a smooth transition from lead to admission7. Work with the Refer Out Team and Case Management departments to appropriately provide step down recommendations.8. Respectfully and appropriately work with and assist potential clients and their families.9. Host in-service events to educate local businesses, private practices, and hospital systems about Banyan facilities10. Consistently meet monthly expectation regarding number of successful client admissions.11. Maintain a constant weekly booked calendar of events, meetings, tasks, outbound calls, conferences, and other job-related events and appointments.12. Comply with attendance policy; be readily available and productive during expected working hours13. Abide by all local and national laws regarding the confidentiality and interactions with staff and pending, previous and future clients.14. Attend in-service training and continue with educational courses as required.15. Comply with Joint Commission Standards, Facility Guidelines, and Banyan Treatment Centers policies and procedures16. Assist, promote, and carry out philosophy of treatment.17. Build positive relationships with staff and clients.18. Represent the program to referral sources, potential patients, and other outside individuals and agencies in a courteous, professional manner that reflects positively on the program and its staff.19. Answer telephones courteously and directs calls as requested.20. Protect the confidentiality of patients and the privacy of staff.21. Accept and utilizes supervision.22. Address problems noted by supervisor.23. Demonstrate good strategic and problem-solving skills24. Ensure that documentation is timely, consistent, clear and articulate25. Keep records secure at all times.26. Communicate with supervisor and keep supervisor informed of significant developments27. Demonstrate willingness to accept responsibility.28. Participate in Quality Improvement activities and contribute to the welfare of the organization29. Pursue professional development through participation in education and training programs.30. Has good work habits; get things done a timely, efficient, manner with no excessive absences; is on time on scheduled shifts and prepared to begin work.31. Function well as a team member and contribute positively to the morale of staff32. Maintain good communication.33. Have willingness to be a team player.34. Complete Incident reports as required. 35. Communicate with other staff as necessary to promote quality patient care.36. Interact appropriately with patients, showing them respect while maintaining professional boundaries.37. Maintain professional demeanor at all times.38. Maintains the offices, residences, equipment and services of in a manner that preserves the dignity and provides for the comfort and safety of all individuals admitted for treatment as well as staff and visitors39. Follow Infection Control guidelines at all times. 40. Report personal symptoms of suspected illness or contagious diseases to the Infection Control Nurse at relevant facility41. Maintain a good public relation with the addiction treatment community and associates.42. Demonstrate adherence to accepted ethical and behavioral standards of conduct. 43. Perform other duties as assigned by Supervisor