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Information Technology (Desktop Support Intern)

Ted Stevens Center for Arctic Security Studies
JBER, AK
Summary description:
This program is designed for transitioning service members interested in information technology and aims to provide hands-on experience in desktop and network support.
Job description:
The Desktop Support Intern position, offered through the 90-to-180-day SkillBridge Program, is designed to provide transitioning service members with comprehensive, hands-on experience in information technology. The primary goal of the internship is to equip participants with a strong foundation to successfully transition into civilian IT careers.Throughout the program, interns will gain practical experience across all layers of desktop and network support. Key technical responsibilities include diagnosing, repairing, and upgrading laptops and other peripherals, as well as troubleshooting software, resolving operating system issues, and assisting with new software installations and patching. Additionally, participants will help resolve basic network connectivity issues and learn to manage user access controls and fundamental security protocols.Beyond technical troubleshooting, interns will actively participate in daily help desk operations by managing service incidents, documenting technical solutions, and providing training to end-users. To further ensure a smooth transition into the civilian workforce, the program also includes dedicated career development support, offering guidance on updating resumes and preparing for post-service job applications.
This internship is designed for service members with an interest in information technology who are looking to build a strong foundation for a future career in the field.
Eligibility factors:
All Services

Alaska

Typical pay $52K – $76K/yr

Median pay: $63K/yr

What Computer User Support Specialists typically earn in Alaska — from U.S. Bureau of Labor Statistics data (May 2025). It's the going rate for this line of work, not this employer's offer.

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