M1 Support ServicesDoD SkillBridge Training PlanPosition: Quality Manager – Air Force ProgramLocation: Fort Rucker, AlabamaProgram OverviewThe M1 Support Services DoD SkillBridge Program is a structured, competency-based professional development program designed to assist transitioning Service members in translating military quality assurance, maintenance, inspection, and leadership experience into a civilian government contractor environment. The program emphasizes mentorship, progressive learning, practical application, and development in quality management systems, regulatory compliance, customer support, continuous improvement, and contractor operations.Position OverviewParticipants gain practical exposure to quality systems, auditing, regulatory compliance, corrective action processes, customer quality requirements, and continuous improvement while working under experienced Quality Management personnel.Program Goals• Civilian Quality Management Systems• Government contractor quality requirements• Regulatory compliance• Internal auditing• CAPA• Root Cause Analysis• Continuous Improvement• Customer quality expectations• Contract compliance• Cross-functional collaborationTraining MethodologyStructured orientation, job shadowing, guided participation, mentorship, practical application, scenario-based learning, audit participation, performance feedback, and professional coaching.Phase I – Organizational Orientation & Quality FundamentalsLearn the organization, QMS, regulations, contract requirements, and quality culture. Activities include onboarding, reviewing quality documentation, observing quality processes, reviewing customer requirements, and shadowing Quality Management personnel.Phase II – Quality System DevelopmentObserve internal audits, inspections, audit preparation, quality records, CAPA meetings, quality metrics, and cross-functional interactions. Develop audit awareness, documentation skills, analytical thinking, and regulatory awareness.Phase III – Applied Quality ManagementUnder mentor guidance assist with data analysis, participate in Root Cause Analysis discussions, observe corrective actions, review trends, participate in improvement initiatives, draft reports for review, and present assigned quality topics internally for educational purposes.Phase IV – Professional IntegrationObserve customer quality meetings, participate in planning meetings, analyze quality trends, review performance metrics, receive resume coaching, complete competency review, and develop a civilian transition plan.Professional DevelopmentLeadership, business writing, presentation skills, ethics, Lean concepts, Root Cause Analysis methodologies, customer service, networking, resume development, interview preparation, and career planning.MentorshipEach participant is assigned an experienced Quality Manager or designated quality professional who provides coaching, oversight, developmental opportunities, and a final competency evaluation.Participant Authority and ResponsibilitiesParticipants are trainees and do not independently represent M1, sign quality documents, issue corrective actions, close audit findings, conduct independent audits, determine regulatory compliance, or commit the Company. They may participate in discussions, prepare draft documentation, and present educational topics under mentor supervision.Program FlexibilityCompetency-based rather than calendar-based. Participants complete the same learning objectives regardless of approved SkillBridge duration.Appendix A – Regulatory & Quality Framework ExposureDepending on contract requirements, participants may receive exposure to:• Internal Quality Management System (QMS)• Applicable FAA regulations• U.S. Air Force contractual quality requirements• DCMA quality expectations (where applicable)• ISO 9001 quality management principles (where applicable)• AS9100 quality management concepts (where applicable)• CAPA processes• Root Cause Analysis methodologies• Risk management principles• Configuration management awareness• Internal audit planning and execution• Quality metrics and trend analysis• Continuous improvement methodologies