Department of Homeland Security (DHS) - U.S. Customs and Border Protection (CBP) - Public Information Specialist (Bilingual-Spanish)

A Public Information Specialist (BILINGUAL-SPANISH) will learn how to respond to inquiries from a variety of sources, including non-government agencies, who have dealings with CBP. Responsible for answering sensitive and complex inquiries, comments, and complaints that are received, In person, In the mall, over the telephone, on the website, or in written forms, which may Involve Issues pertaining to CBP programs and policies on Issues such as trade, travel, tariffs, quotas, duties and duty exemptions. This internship will lead to mastery in reporting Incidences of Incorrect Information to Information manager, and alerts managers to problems which are identified as a result of perceived trends in public comments and questions.

Candidates for this and every DoD SkillBridge internship opportunity with U.S. Customs and Border Protection (CBP) are able to intern for 180, 120, and 90 days and MUST be at least 11 MONTHS away from (outside of) separation. Why 11 months? We are able to host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR actions to include getting them in front of hiring managers, having interviews conducted, selection decisions being made, “Qualifications Reviews” successfully completed on their resumes clearly demonstrating that they have the required experience, etc. for the positions for which they are being considered, along with a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates. The OJT will increase the participants understanding of CBP operations and provide relevant opportunities to support agency objectives. Participants will be provided opportunities to develop knowledge of program principles, concepts, regulations, practices, analytical methods and techniques to perform routine, multiple, and varying assignments in assigned program areas. Established policies and procedures provide guidance for most assignments, but allow some discretion to select the most appropriate approach. Work and use of resources is reviewed frequently during assignments and at completion. Work supports the accomplishments of the organizational unit with occasional broader impact. Tasks: Develop knowledge of program principles, concepts, regulations, p

Candidates for this and every DoD SkillBridge internship opportunity with U.S. Customs and Border Protection (CBP) are able to intern for 180, 120, and 90 days and MUST be at least 11 MONTHS away from (outside of) separation. Why 11 months? We are able to host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR actions to include getting them in front of hiring managers, having interviews conducted, selection decisions being made, “Qualifications Reviews” successfully completed on their resumes clearly demonstrating that they have the required experience, etc. for the positions for which they are being considered, along with a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates.