Williams Hotel Group

The Leader in Training will have the opportunity to learn all aspects of hotel operations including Housekeeping, Maintenance, Food & Beverage, Front Desk/Front Office, sales, and management. During the training period, the Leader in Training will have the opportunity to work at several hotels and learn specifics of operations at IGH, Choice, and Wyndam properties.

Basic Job Function Provide an emerging leader the opportunity to gain hands-on leadership experience while rotating through the Front Desk, Housekeeping and Food & Beverage departments. Assists in the overall supervision of various outlet operations, in conjunction with management. Promote the Williams Hotel Group legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures. Minimum Requirements •Strong leadership ability, sound judgment, superior problem-solving and decision-making skills with particular attention to quality and detail •Strong guest and team member relations skills •Strong time management and attention to detail skills •Excellent organizational skills, detail oriented, ability to multi-task and able to manage competing priorities in a fast paced environment •Proven track record of being energetic, forward-thinking, creative and able to challenge the status quo whole providing highly effective training solutions to business needs. •Highly proficient in Windows operating systems and Microsoft Office software applications such as: Word, Excel, Publisher and Outlook •Must possess aptitude for learning and utilizing software applications pertinent to the functions of this job •Excellent communication skills, both written and verbal •Ability to work simple math calculations •Must have ability to accurately handle money, make change, and process credit card transactions •Exhibits the Williams Hotel Group behavior standards with guests and co-workers •Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively •Must be able to manage competing priorities and multiple deadlines in a fast paced environment •Ability to easily adapt to organizational and environmental changes •Must be flexible to working days, early mornings, evenings, weekends, and holidays •Report to work at the scheduled time, neatly groomed and in compliance with company dress code policy Primary Responsibilities •Rotate through multiple outlets learning the various components necessary to manage the operation •Train and work in all line level positions •Responsible for learning processes and systems that correlate with inventory, occupancy, payroll and group business •Monitor and get involved with the proper execution of all policies and procedures •Participate and encourage the development of fellow leaders and team members during tenure ship in a department •Participate in scheduling team members and updating schedules as necessary •Complete assignments and projects as assigned with guidance of management, in a timely fashion •Discuss key learning's from each area to management prior to rotating to next area in rotation •Supervise and run shifts as needed in the various outlets •Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Valdosta/Adel/Tifton and the surrounding area to answer any questions guests may have to the best of one's ability •If applicable, report guest problem resolutions on any issues (solved or unsolved) and follow-up on issues as needed •Maintains cleanliness and organization in all work areas •Uphold appropriate departmental standards of quality/timing •Uphold and ensure compliance with all company and departmental policies and procedures •Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately •Attends all scheduled employee meetings and brings suggestions for improvement •Attends all scheduled training and other classes that may be offered to improve leadership capabilities Physical Requirements • Ability to kneel, crouch, squat, climb, lift, stand, sit, balance, reach, bend, push, pull and walk