Exodus Integrity Services Inc
Willoughby, OH
Summary description:
Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. We are seeking our next It Solutions Consultant. This would be a highly skilled senior consulting network engineer with experience infrastructure design, implementation and maintenance, Project Management experience, and knowledge to support all Microsoft 365/Azure product solutions and experience with Microsoft 365 tools (Intune) and deployment methods. This position requires excellent customer service correspondence for management and direction of simultaneous projects as well as hands on execution.
Job description:
Our company depends on our technician ecosystem to provide different tools and options for our customers when using our platform and application services. Desired skills to achieve client and internal business goals: Technical Abilities and Knowledge •Performing Active Directory and Exchange Online migrations/consolidations•Microsoft 365 Exchange and Office 365 Exchange Migrations 2003 thru 2019 versions •Microsoft 365 tools and experience with Azure, Intune, Microsoft Migration Tools •Microsoft Teams deployments •Microsoft Windows Server 2003 – 2019•Microsoft SharePoint, Azure, System Center Manager, •Hyper V or VMWare•Microsoft Licensing and ProductsThe Partner Services Engineering team plays a critical role to ensuring that our partners are successful in using our platform and APIs to create a marketplace where our customers can go to enhance their application options and functionality. This role is an entry level role that is critical for our growth and evolving workforce.Candidates who have previous information technology or application development experience where they worked as a liaison for their internal customers or partners could be an excellent fit for this role.
The Partner Services Engineering team plays a critical role to ensuring that our partners are successful in using our platform and APIs to create a marketplace where are customers can go to enhance their application options and functionality. The Partner Services Engineer 1 (PSE1) role is an entry level role that is critical for our organization’s growth and evolving technical workforce. Their alignment with the Partner Account Management Team gives the PSE1 the support and direction needed to be successful in servicing our partners during development startup and throughout the phased product lifecycle. The PSE1 play a very important role sharing a key partner satisfaction metric and setting a high standard of collaboration and engagement that is expected by our Partner Account Team members, the Partner, and their development staff.The group is looking for a passionate entry level technologist who enjoys learning new technology, can understand concepts quickly, has passion for other’s success and is willing to dive into tough technical problems that impact our Partners. In this role, the successful candidate would be responsible for cross boundary collaboration with key stakeholders who are responsible for the overall adoption of our platform and APIs with our partner ecosystem. The PSE1 is the “front line of defense” as an advocate of the partner, ensuring that support or development issues are meeting our service level expectations for both quality results and minimizing the issue’s time to resolution. The successful candidate will need to build strong relationships with the Partner Account Management Team, platform and API Engineering, Support Services, and their management staff. Building and maintaining a strong working relationship with the partner’s development managers, Support Engineers and their development and testing staff will be critical to the candidate’s success in this role.The successful candidate will have successfully completed a workforce development program like DoD, SkillBridge, Apprenticeship, or Certificate training programs on Information Technology Administration, (Linux or Microsoft Platforms, Azure or AWS Cloud Management) Application Development using C#, Python or other current development languages. IT Industry Certifications and/or Associates Degrees in IT are highly desirable. The position requires strong interpersonal skills, ability to deal with ambiguity, and demonstrated ability to communicate effectively (spoken and written). They need to possess a passion for the success of other and are willing to contribute to other’s successes. Being a customer/ partner advocate while still understanding the business limitations that set current and future expectations is a very important competency to hold in this role.
Eligibility factors:
All Services
Associates Degree or equivalent experience.• Active Directory migrations and deployments• Exchange upgrades and migrations• Network infrastructure architecture and design• Office 365 deployments and migrations• Microsoft Desktop automation and deployment• Customer support and help desk services • Project / Customer specific training and documentation• Active Directory: 3 years (Preferred)• Office 365 Migration: 3 years (Preferred)• Ability to work with Microsoft Integration partners and providers
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