Brunswick Corporation

Brunswick's SkillBridge internship program offers top tier training with the global leader of marine propulsion, providing service members with the knowledge and abilities to build a successful career in the recreational marine industry. By the completion of this program, service members will gain comprehensive experience in the technical aspects of boating, technology, and service. The program enhances the competencies and skillsets honed during military service and provides networking opportunities to boost job placement upon completion of military service. Our internship program includes a mix of: training courses, on-the-job training, a mentorship experience with a Brunswick veteran employee, and career networking with Brunswick's marine divisions. Brunswick is committed to providing the education and experience needed to obtain gainful employment within the company or through our vast network of marine service dealers throughout the country.

A Delivery Coordinator is a driven and motivated sales and boating professional that focuses on providing the highest level of customer service to all customers. This person should be dynamic and ready for anything that is asked upon them. This position is a support role for all aspects of day-to-day business involving sales. The Delivery Coordinator reports to the Sales Lead or General Manager and is expected to assist the Sales Lead with daily showroom setups, boat show setups, cleaning, minor rigging, unloading boats, staging boats, administrative work, picture taking, website postings, and anything else that may be asked upon them. This person is expected to be knowledgeable about all products that we offer, as well as safe boating practices and general services that they will be required to demonstrate to the customer. This person will be required to complete all training and continuously learn and adapt to new products that are offered and product changes that take place. It is the Delivery Coordinator’s responsibility to conduct training with customers to teach them about their new boat, motor, trailers, and any other accessories that are purchased. This includes general product information, service schedules, and safe boating practices. This person is also expected to assist with sales by keeping customers warm and demonstrating product knowledge to customers in the showroom and during off-site boat shows. They will be expected to deliver boats to customers both on-site and off-site, as well as move boats between multiple store locations when asked. The Delivery Coordinator is an industry professional and is expected to always project professionalism in both appearance and communication.Key Responsibilities/Training Objectives:• Deliver sold boats both on-site & off-site to customers and conduct training with customers to familiarize them with their new boat, answer questions, and inform customer of recommended service schedule.• Conduct check in process for new boats and notate any warranty or shipping damage.• Unload new boats/TOR and send appropriate paperwork to SDS.• Transfer inventory between multiple store locations• Upsell and demonstrate aftermarket accessories.• Keep all inventory on display clean and in showroom selling condition.• Answer phones, respond to emails, and greet customers.• Maintain a clean and professional sales environment through daily housekeeping and organization.• Assist Sales Lead with administrative work• Daily use of CRM systemPreferred Experience and Skills/Learned Skills from program:• Excellent organizational skills• Outstanding verbal and written communication and people skills• Ability to Multitask• Superior understanding of MS Office/MS Excel and various business software• Ability to work cohesively in a team environment• Problem solving and strategic thinking• Proficiency with basic mathematics• Persuasiveness• Adequate knowledge of boats and boating safety

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