Hi Tech Solutions, LLC

Job SummaryThe Business Operations Specialist will provide high-level administrative support to field technicians,team members, and other leadership staff.

Business Operations SpecialistJob SummaryThe Business Operations Specialist will provide high-level administrative support to field technicians,team members, and other leadership staff. Duties/Responsibilities:• Provide high-level administrative support and assistance to field technicians, leadership staff,and/or other team members• Perform clerical and administrative tasks in an organized and error free manner• Act as primary point of contact for field technicians and communicates effectively regarding projects• Ensure field technicians have the tools they need to enter time/expenses/adjustments, etc. • Understand how to utilize various software programs such as Paylocity, Phoenix, etc.• Responsible for setting up field technicians in Paylocity (assigns job codes based on other system software interfaces, creates job codes if necessary, and assigns appropriate payroll policies)• Review POs, Contracts, etc., provided by Client Directors and set up invoice templates accordingly, to include bill rates, etc. • Ensure invoice template formulas are accurate and that invoice tracker information is updated to ensure accurate accounting and no revenue loss resulting from inaccurate templates or trackers• Notify Client Directors when PO or Contract total has been invoiced to within 20% remaining value so that change notices or new POs can be initiated• Track Allocated funds and stay in communication with Ops Management, Finance and Client Directors regarding outstanding POs and/or Change Notices• Ability to understand customers’ travel and expense policies and assist resources with any issue resolution relating to the policies• Must identify and resolve issues/problems that arise with an internal and external customer firstapproach• Initiate timecard details and ensure reports are accurate before submission to clients and management for approval• Perform other related duties as assignedRequired Skills/Abilities: • Excellent verbal and written communication skills• Excellent organizational skills and attention to detailHi Tech Solutions, LLC8350 Grandridge Blvd.Suite 200-#403Kennewick, WA 99336USA• Excellent time management skills with a proven ability to meet deadlines• Ability to identify and resolve issues and challenges as they arise• Display a kind, welcoming/can-do attitude, and approaches work tasks enthusiastically• Must be flexible and able to adapt quickly to change• Must possess the ability to coach others and receive coaching when appropriate• Ability to function well in a high-paced and at times stressful environment• Extremely proficient with Microsoft Office Suite or similar software with the ability to learn new or updated softwareEducation and Experience:• High school diploma or equivalent required• 5-years of related and relevant administrative experience Preferred Experience:• Nuclear administrative experience• Senior level, executive, or C-Suite level administrative experiencePhysical Requirements: • Position is remote and requires reliable high speed internet access and ability to have an inhome work environment free of distractions• Prolonged periods sitting at a desk and working on a computerBenefits:Hi Tech Solutions, is committed to helping our employees live better lives. We offer comprehensive benefits packages to eligible employees, including competitive pay, medical, dental, disability, vision coverage, 401(k) with company match, FSA, HSA with company match, Paid Time Off, life insurance, and additional performance incentives."We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law