Thompson Machinery

CAT® CAREERS Thompson Machinery’s innovative employee family has grown to over 775 members and provides CAT products and support to customers across Central/Western Tennessee and Central/Northern Mississippi. Although we continue to build traditional sales, and parts and repair services, we are also committed to growing new markets such as equipment rental services, and state-of-the-art satellite guidance & control technologies. With corporate headquarters in LaVergne (Nashville) and regional headquarters in Memphis, our staff maintains an extensive parts inventory, comprehensive sales territories, and a full-line of dealership and customer assistance. These two primary facilities partner with full-service branches in Columbus, Greenwood, and Tupelo Mississippi, as well as Camden, Jackson, Clarksville, Manchester, and Cookeville Tennessee. Working with Thompson will expose you to a wide variety of the latest in CAT equipment as well as software and diagnostics. You’ll get hands-on experience with proper rental, sales, maintenance and repair work, with a great team to back you up on every job. Many employees who start out filling our CAT technician jobs have gone on to do great things within our company and on their own adventures.

JOB PROFILE The Electric Power Generation (EPG) Technician position is responsible for installation, preventive maintenance, diagnostics, repair and service of diesel powered standby electrical generation equipment. This is a skilled field service technician position who works largely independently, with a company-provided field service truck. Work is performed at a variety of customer locations, including industrial, commercial, hospital, and residential sites. The EPG Technician reports to a Commercial Services Manager, and serves customers typically located throughout the Middle and West Tennessee and Northern Mississippi territory. RESPONSIBILITIES The EPG Technician will read and interpret technical instructions, safety manuals, service manuals, company policies and procedures. Works with electric and electronic schematics, wiring diagrams and ladder logic; and demonstrates an understanding of single phase and three phase circuit theory and AC/DC circuit theory as well as proficient in the use of test equipment. Electrical switchgear experience is helpful. Provides advanced troubleshooting and high-quality repair service on power generation, switch gear and uninterrupted power source (UPS) systems, responding to customer needs in a positive, safe and timely manner, ensuring maximum value for work performed. EPG Technicians have safety, customer satisfaction, and business responsibility within a branch region. As technical expert and primary customer support contact, they are responsible for communicating to provide an exceptional customer experience as they identify, troubleshoot, diagnose and repair electrical generator systems and related engine mechanical systems.