Steris Corporation
Jacksonville, FL
Summary description:
Steris: Equipment Service Installer Intern: The incumbent for this position should expect to be a hands-on installer that builds trust and effective relationships with our customers. Interns will receive a combination of hands-on, classroom-style and computer-based training, which will enable them to perform installations and start-up of autoclaves as well as exposure and experience with installations across product lines. This role is performed in a highly regulated work environment requiring the ability to meet Customer credentialing and STERIS requirements, safe work practices, and adherence to STERIS and Customer standards. This role is a field-based service provider expected to meet the performance expectations of the role in providing exceptional service to our Customers. STERIS manufacturers and services critical infection protection equipment, such as autoclaves, which are critical to the delivery of patient care and timely, quality procedures. (Note: The objective of the program is to provide full time employment to all interns who meet training objectives and receive positive performance appraisals. However, an offer of full-time employment is not guaranteed.)
Job description:
Training objectives include: • Completes onboarding activities including STERIS and business level requirements for role• Learn to perform Customer facing activities in the appropriate communication channel, such as scheduling, communicating findings and next steps, and completing required documentation in business systems (AOKS, Siebel, and other training) (152 hours)• Learn how to Perform Installation and start-up of autoclaves and other infection protection equipment (200 hours)• Learn how to perform autoclave installation, pre & post install administrative tasks, Start Up, Calibration, and basic Troubleshooting utilizing a multitude of systems and processes. (200 hours)• Learn how to review and interpret data and information sources, under supervision, to inform daily/monthly work planning and to perform duties. This includes but not limited to: Customer scheduling support, administrative duties related to compliance, contract & billing (70 hours)• Learn inventory management process and requirements (xx hours)• Learns compliance policies and protocols, including Customer, Regulatory and STERIS Safety, Fleet and Operational Policies and Practices (5 hours)• Complete all mandatory training activities for both safety and operational training as assigned by supervisor and in accordance with strict requirements for safety, Customer and operational policies and standard operating procedures. included in areas above)• Employment Skills Professional Development Seminars (18 Hours)
Professional Development: To enable all candidates to have long term, successful post-military careers, RecruitMilitary provides employment skill training and professional development coaching for all participating interns. This portion of the program includes participation in professional development seminars, close work with assigned mentors and practical applications to ensure all interns are armed with the requisite knowledge skills and abilities to develop and manage a successful civilian career after military service. Developmental topics include: • Creating resumes targeted to specific opportunities in specific fields of employment.• Leveraging social media to effectively network in the digital environment for career success.• Development of a coherent personal brand to effectively market the intern to potential employers.• Use of digital and online tools for targeted job searches and networking.• Development of skills necessary to secure, prepare for and succeed at job interviews and subsequent salary negotiations.
Eligibility factors:
All Services
Skills, Requirements, & Qualifications • High School diploma and 5 years’ experience including related installation, mechanical, construction experience. College degree or vocational certifications including military training programs are considered towards experience requirement. Ability to meet regular travel requirements, including overnight travel and weekend, evening scheduling as needed• Strong written and verbal communication skills, including daily Customer facing communications• Ability to build strong internal and Customer relationships and conflict resolution skills• Basic computer skills including MS windows/email, navigation, mobile app and proprietary business systems. Adept in utilizing multiple systems to perform daily work and learning new technology. • Effective written and verbal communication skills. • Ability to meet physical requirements of role, including passing result on PCE (physical competency evaluation) • Must be available to travel and attend 3 week (continuous) technical training program during internship period in our Technical Training Center located in Mentor, OH. Training is normally scheduled within the first month of the internship program in most cases. Schedule will be maximum of 40 hours of week.• All travel and training expense paid by STERIS per policy and practice (transportation, hotel, meals)• Valid driver’s license and ability to perform driving requirements are an essential job skill. Must meet all required background and physical assessment elements (Physical Capabilities Evaluation) to obtain & maintain vendor credentialing requirements.
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