Summary description:

The Cyber Defense Operations (CDO) Team is responsible for identifying and managing cyber risks and leading operational remediation projects for both ship and shore. For ships the focus is to reduce risk to passenger, crew, and RCCL shipboard assets. The goal of the CDO Program is to provide cybersecurity architectural and engineering guidance on projects and strategy driven by shoreside business, marine operations, newbuild, and shipboard IT organization to appropriately manage operational, regulatory, and safety risks as well as optimizing investments by reducing future remediation efforts.The Intern, CDO Engineer assists with the execution of the CDO strategy and program initiatives at RCL. The role will partner with subject matter experts, peers and leaders across RCL shore and shipboard lines of business regarding cyber risks.  The role will be an individual contributor providing cyber risk management and assurance expertise so that systems located within or connected to RCL environments (Shoreside cyber tools, IT hotel operations systems, OT navigation/bridge, and marine engineering), have been implemented and maintained, adhering to cybersecurity guidelines, and corporate information security standards, maritime regulations. This position will also help influence IT and maritime business units to raise awareness of the cybersecurity space and their role in ensuring the overall safety of our passengers, crew, shoreside systems and maritime IT/OT/ET systems.

Job description:

General Duties and Responsibilities: Key contributor to the protection of shoreside IT and shipboard IT and OT systems and processes to appropriately reduce existing and emerging risks to RCL assetsTechnical excellence – Administer systems to deliver high availability & securityTroubleshooting skills – Identify and fix root causes of failure, with primary focus on firewall, EDR, and proxy issuesChange Management - Ensure that outages & change requests are correctly documented, prioritized, and closedAbility to specialize – Become an expert in 1-3 of our tools so you can solve difficult problemsAbility to learn – Provide basic support across a variety of security systemsParticipate in 24/7 on-call rotations to resolve critical issuesLeverage information security activities and technologies to raise cyber situational awareness and protectionAssist with maritime cybersecurity technology intended to protect shipboard systems and information is configured and operating per established standards.Maintain technical standards, architectural/engineering diagrams, and procedures for shoreside, shipboard and newbuild IT and technologyReview and understand complex cyber guidelines (NIST) and regulations such as BIMCO Cybersecurity Guidelines for Ships, U.S. Coast Guard security requirements, and International Maritime Organization (IMO)Contribute with a high degree of self-sufficiency and resourcefulness on individual and departmental performance objectivesHigh degree of motivation to maintain technical skills and cybersecurity knowledge relevant by seeking self-development opportunities such as industry certifications, investing time to learn new skills, and networking with peers in the security industryActively engage in liaison activities with industry associations, peer institutions, regulatory and contractual agencies/organizations and IS information sharing communities

Eligibility factors: