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WBL Solutions LLC

WBL Solutions LLC
Spring City, TN
Summary description:
HighGear Systems Administrator
Job description:
1. Provide first tier (customer facing) support on the HighGear application that WBL Solutions has contracted to support a. Consistently provide a positive and friendly attitude (as the face/voice of WBL) in working technical issues with customers b. Enter tickets into any Helpdesk system if required and provide reports on performance c. Meet and/or exceed any Service Level Agreements for support with our partners or direct customers 2. Participate in either documentation, discovery and/or configuration any customer HighGear projects 3. Continually improve your skills in Enterprise Resource Planning Products such as Oracle E-Business Suite, PeopleSoft, or associated 3rd party solutions
Eligibility factors:
All Services

Tennessee

Typical pay $47K – $67K/yr

Median pay: $56K/yr

What Computer User Support Specialists typically earn in Tennessee — from U.S. Bureau of Labor Statistics data (May 2025). It's the going rate for this line of work, not this employer's offer.

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