Headlamp Inc
AK
Summary description:
NOC Technician
Job description:
This role focuses on diagnosing and resolving network and security incidents involving Cisco, Extreme, Juniper, Fortinet, Palo Alto, and Aruba technologies. Responsibilities include handling customer Move/Add/Change/Delete (MACD) requests, triaging issues across multiple technology stacks, and escalating to appropriate teams when necessary. The position requires collaboration with internal teams, vendors, and clients, while using monitoring tools like OpsRamp to proactively identify issues and trends. The goal is to deliver timely, effective issue resolution that meets business requirements and Service Level Agreements, while ensuring proper problem management to prevent recurring incidents.This SkillBridge will include at least 50% live-synchronous remote training.
Headlamp provides service members with internships (Headlamp SkillBridge Fellowships) at high-growth tech and dual-use businesses, and at boutique consulting, venture capital, and private equity firms and their portfolio companies. We engineer custom “last-mile” training programs to speed your integration into your employer’s operations. Learn more at www.myheadlamp.com
Eligibility factors:
All Services
Nationwide online program
This program runs nationwide and is delivered online, so there is no one state wage benchmark to show for it.
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Submit & track your application through CareerPCS · Marked active by DoW · last checked August 25, 2026Apply now