DoW directory
Trilogy Innovations, Inc.
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IT Support Specialist Program

Location

  • WV

Summary description:

The IT Support Specialist role prepares service members for IT support work by providing hands on exposure to enterprise systems, security protocols, incident response processes, and end user support operations in a civilian organization. Working alongside the Technical Operations department, this role supports core helpdesk and user support functions, access and identity management, systems and device support, network and infrastructure assistance, documentation, and process improvement efforts.

Job description:

The IT Support Specialist will assist with resolving user issues, supporting IT operations workflows, maintaining security awareness, and contributing to operational efficiency while gaining exposure to real world civilian IT environments.

This program is remote and is therefore offered in all 50 states.

Eligibility factors:

All Services

Nationwide online program

This program runs nationwide and is delivered online, so there is no one state wage benchmark to show for it.

Marked DIB in the DoW directory

DoW marked this opportunity as part of the Defense Industrial Base when Career PCS last checked the mission field on Oct 11, 2026. This directory mark does not guarantee participant eligibility, command authorization, or a job offer.

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Submit & track your application through CareerPCS · Marked active by DoW · last checked October 11, 2026Apply now