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USIC, LLC

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Systems Support Coordinator (IT)

Location

Indianapolis, IN

Summary description:

The IT Helpdesk Specialist is responsible for ensuring USIC employees are provided timely support for all technology needs. This position will also be responsible for repairing and imaging laptops and tablets in the Imaging Lab at the Corporate Office.

Job description:

Respond to incoming inquiries via phone and emailProvide Tier I technical support to field and corporate associatesRepair, image, and deploy laptops, tablets, and other IT equipment for useWork on special projects as assigned

Eligibility factors:

All Services

Associate degree or IT certifications requiredKnowledge of and familiarity with Windows, Exchange Server, and other Microsoft based applicationsMust be comfortable interfacing with different stakeholders at all levels of the organizationDemonstrated ability to diagnose technical issues and provide satisfactory resolutions quickly and effectivelyA high degree of effective communication skills is required, specifically oral and in writing to convey complex concepts in familiar terms to the target audience

Indiana

Typical pay $46K – $66K/yr

Median pay: $57K/yr

What Computer User Support Specialists typically earn in Indiana — from U.S. Bureau of Labor Statistics data (May 2025). It's the going rate for this line of work, not this employer's offer.

Marked DIB in the DoW directory

DoW marked this opportunity as part of the Defense Industrial Base when Career PCS last checked the mission field on Oct 11, 2026. This directory mark does not guarantee participant eligibility, command authorization, or a job offer.

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