A.W. Chesterton Company

​​​​​​​​​​​​​​​Chesterton is a world leader in helping process industry companies and manufacturers improve the reliability and efficiency of their process platforms. We are known across a wide range of industries for our award-winning pump and valve sealing solutions, applications expertise, equipment maintenance and wear-prevention products, and knowledgeable hands-on local service.The lifeblood of our organization are our frontline manufacturing professionals! Whether you are running a machine, assembling product, material prepping, or inspecting finished work, our manufacturing workers collaborate to create and build the world-class products that our customers have come to rely on. In addition to a work environment that promotes learning and promote-from-within opportunities, we understand what matters to our production workers: competitive, market-drive pay, outstanding benefits, flexible work options (many jobs offer a four day workweek or a “980 work schedule), and a stable and dependable job place supported by 140 years of being in business. Whether you have just started to explore manufacturing as a career, or are looking for a place to call home in your next role, Chesterton wants you for our manufacturing team!

Provides product and service support for a local customer base in a defined territory in the areas of field service, seal installation, laser alignment, pump assembly, trouble shooting and customer support including customer training. Work is done primarily in the field. Position requires extensive travel within the local territory. May train or assist other employees as required.FIELD SERVICEMechanical Seal installationField service pump repair and installationNew pump assembly and installationLaser alignment and vibration analysisMachining of seals and pumpsField service ARC applicationsCustomer Equipment SurveysMay, at times, support Chesterton Corporate programs, such as Fixed Fee contracts, PROP reliability programs, etc.SEAL REPAIR & ASSEMBLY ( In select Areas) - Responsible for seal repair including:Creating RGR, disassembly, sandblasting, cleaning, and inspecting to Chesterton standardsRelap appropriate faces if ableResponsible for seal repair inventory and expense item inventoryRework seal components and stage for first QCAssemble, test, package and stage for second QCReporting of all seal repair service orders, with error management reportProper maintenance of seal repair equipmentWork directly with customer service department with inventory ordering, administrative planning, and invoicing of seal repairAssembly of any kited items, pumps, seals, packing sets and custom ordersProvide seal repair and product training to other seal repair personnelCommunicate regularly with Manager on progress and concerns in the seal repair areaCUSTOMER ON SITE SUPPORT:Supports customer requirements for system maintenance and operation.Picks-up parts and repairs or modifies in retail shop.Conducts on site training and or installation of products.Serves as technician in troubleshooting customer seal and pump operation.Supports Direct Sales personnel in customer accounts on manual work requirements.Provides ancillary services.Provides vibration analysis, laser alignment services.Works on system design recommendations.Complexity of Duties:Interface with customer service staff, direct sales force, distributors and end users.Must possess a high degree of organizational skill and attention to detail.Required to concentrate on quality control standards for mechanical seals and pumps.Required to perform specialized technical operations in repair and light machining of mechanical seals and pumps components as well as assembly and disassembly.Required to train and oversee other product technician personnel.Must possess extensive communication skills.Mechanical aptitude essential.Other Skills and Abilities:Organization skills and attention to detailCommunication and customer service skillsBasic math and measuring ability, calibration abilityAbility to troubleshoot and problem solveAbility to work in a fast paced environmentAbility to lift light to moderate weightsAbility to operate a forklift, hoist, hand truck, and basic industrial machines and toolsTelephone skills, computer processing, printing and filingAble to write and administrate documentsAbility to work predominantly in the fieldValid driver’s license requiredPhysical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand, walk, sit, talk or hear and reach with hands and arms. Occasionally required to stoop, crawl, bend, crouch or kneel. Ability to drive to various locations within the region. Specific vision abilities required by this job include close and distance vision. Exposure to high levels of heat or noise may occur while in the customer plant environment. Ability to lift up to 50 pounds.Disclaimer:A.W. CHESTERTON IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYERThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.