Summary description:

Client services, office management - Final Analysis Property Inspections provides residential and commercial real estate inspections in Hampton Roads. We seek a personable and organized professional to manage client interactions, set inspection appointments and support daily business operations.We are looking for an upbeat person who likes to interact with people and keep things running smoothly. You will be the kind and helpful voice of the company playing a vital role in ensuring an excellent client experience and smooth operations in our daily business

Job description:

Serve as the primary contact for clients, handling phone calls, emails, and scheduling.Coordinate inspector schedules and communicate with clients about services.Maintain client relationships through follow-ups and social media engagement.Ability to convert call inquiries into appointments by describing our services and the benefits of using our company.Qualifications:Customer Service Experience: 4+ years of experience in customer service, sales, or scheduling.Communication Excellence: Strong verbal and written communication skills with a friendly, professional tone.Technical Proficiency: Familiarity with CRM systems, and other communication tools. (Excel, Word, Google Docs, calendars).Knowledge: Ability to learn and convey to the client, product knowledge and services Team Player: A collaborative attitude and willingness to assist colleagues to achieve team goals.Problem-Solving Skills: Ability to think critically and resolve issues efficiently while maintaining a positive customer relationship

Eligibility factors: