Location

Livermore, CA

Summary description:

We're looking for a Classified Service Desk Technician intern. You will be a member of the LivIT Classified Service Desk Team providing tier one support for classified systems access, incidents, and requests in support of LLNL classified networks. This position is in the Information Technology Operations (ITO) Division in the Computing Directorate.

Job description:

You will Provide effective and efficient customer service and support with the ability to multi-task.Provide general technical guidance to the local users in support of all IT services supported by the Classified Service Desk.Create, document, escalate, and track concise tickets through ServiceNow.Write technical articles, solutions and how-to documentation for support and end users.Maintain appropriate technology, computer security, and safety training.Assist with testing and piloting new Classified IT services and tools.Perform other duties as assigned.

There are numerous SkillBridge opportunities available at LLNL.

Eligibility factors:

All Services

California

Typical pay $63K – $102K/yr

Median pay: $80K/yr

What Computer User Support Specialists typically earn in California — from U.S. Bureau of Labor Statistics data (May 2025). It's the going rate for this line of work, not this employer's offer.

Marked DIB in the DoW directory

DoW marked this opportunity as part of the Defense Industrial Base when Career PCS last checked the mission field on Oct 11, 2026. This directory mark does not guarantee participant eligibility, command authorization, or a job offer.

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