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Explore the mapHorizon Pack & Ship offers transitioning service members a 12-week hands-on Operations Manager training program across our Radcliff and Elizabethtown, KY retail locations. Participants gain real-world experience in multi-carrier shipping operations, customer service, staff leadership, inventory management, and small business development.
The Retail Operations Manager trainee will work alongside experienced store leadership to learn all aspects of running a high-volume shipping and business services retail location. Daily responsibilities include processing shipments via UPS, FedEx, DHL, and USPS; managing customer interactions; operating the PostalMate POS system; supervising staff; handling cash and inventory; and supporting local marketing efforts. This role directly prepares service members for civilian careers in retail management, logistics, and small business operations.