ITT Inc. - ITT Skillbridge Program

PURPOSE OF POSITION: ITT Inc. is proud to be a military-friendly company and an approved DoD SkillBridge partner, committed to providing engaging, meaningful and impactful opportunities to transitioning military service members. ITT values the experience that you have gained during your time in the military, and we look forward to welcoming you onto a team that recognizes and appreciates the unique skillsets that you bring to the workplace.We are excited to offer our hardworking and talented transitioning service members real-world, hands-on training in today’s in-demand fields. As an ITT SkillBridge participant, you will receive key professional opportunities and support from experienced managers, who will guide you in transferring your skills to the civilian workplace and thriving after separation.Please note: You must be a transitioning service member within the last 180 of U.S. military service in order to qualify for this position. Per DoD SkillBridge regulations, this program does not provide compensation through ITT Inc.About ITT Enidine Inc.: Headquartered in Orchard Park, NY, Enidine is a premier supplier of highly engineered industrial shock absorbers and vibration isolation products as well as deceleration devices and products for motion control applications. Our products can be found in use throughout the global industrial, rotorcraft, aviation, defense and rail markets. Our broad range of products extends the equipment's life, improves comfort and increases safety and reliability around the globe.

We are seeking a proactive and attentive Operations Support Specialist Skillbridge Participant who will be trained to provide a single point of contact for end users to receive support and maintenance within the organization-computing (IT) environment. This includes training in installing, diagnosing, repairing, maintaining, and upgrading all hardware and associated software to ensure optimal workstation performance. Operations support will troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion. Provide end-user assistance where required; provide and manage support for highly functioning executives and associated support staff; establish and maintain relationships with many different types of customers as well as key information technology resources in order to provide effective, efficient break/fix IT support services. Proactively seeks out and builds relationships with business/functional partners; actively contributes to business projects and activities. Ensures that request/support are done following local procedures, Code of Conduct, IT security Policy and ITT’s values. Ensures that business/functional partners receive information they need for continuous IT support improvement.

Bachelor's degree with 3 years of experience preferred or 5 years equivalent IT experience. OTHER SKILLS/KNOWLEDGE/EXPERIENCE: - Microsoft Active Directory Admin - PC Hardware skills - Windows troubleshooting - HP Printers and print servers - Microsoft SCCM (System Center Configuration Manager) - Networking skills - Problem solving skills - Microsoft Application skills