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Headlamp Inc
Downers Grove, IL
Summary description:
Network Onboarding Analyst
Job description:
Looking for an Onboarding Network Analyst to join our team! As an Onboarding Analyst, your primary responsibility is facilitating our customer’s technical transition to the company's award-winning support services smoothly and without interruption. This role will primarily focus on servicing existing customers by working on service cases to add and remove devices to/from the company's monitoring system, as well as ensuring the monitoring system is able to effectively and successfully monitor the customer's managed equipment. Some project support may be required to onboard new customer accounts, as well. This will include CCNA level route switch configuration and troubleshooting. Working with internal and external IT resources, you will be responsible to ensure the client’s continued satisfaction on their way to receiving the company's suite of award-winning services.
Headlamp provides service members with internships (Headlamp SkillBridge Fellowships) at high-growth tech and dual-use businesses, and at boutique consulting, venture capital, and private equity firms and their portfolio companies. We engineer custom “last-mile” training programs to speed your integration into your employer’s operations. Learn more at www.myheadlamp.com. Online Fellowships consist of at least 50% live, synchronous training with supervisors and assigned mentors.
Eligibility factors:
All Services
Nationwide program
This program runs nationwide rather than in a single state, so there is no one state wage benchmark to show for it.
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Submit & track your application through CareerPCS · Marked active by DoW · last checked August 25, 2026Apply now