The Operations Manager is responsible for the overall management and execution of banquet and catered events, ensuring exceptional guest service, operational efficiency, and compliance with company standards. Responsibilities include supervising banquet staff, coordinating event logistics, managing budgets and labor, overseeing food and beverage service, ensuring compliance with food safety and alcohol service regulations, maintaining inventory, supporting event planning, and fostering a positive, productive work environment through employee recruitment, training, coaching, and performance management.

Assists General Manager in the overall daily operation and maintenance of the facilities. Plan, direct, coordinate, and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.Coordinate, and review the work plan for changeover, facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.Coordinate labor hours for staff, inmates and temporary workers. Report labor allocations to Director of Finance.Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary.Coordinate facility arrangements and monitor the work of contractors; Report any issues to General Manager immediately.Ensure staff is working safely, efficiently and are aware of proper safety guidelines. Conduct monthly safety meeting.Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.Maintain hazardous materials communication program, material safety data sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations.Develop and maintain an accurate record keeping system; including equipment maintenance and inventory logs.Experience and working knowledge of tractors, skid steers, arena grooming equipment, grounds keeping equipment, electrical, refrigeration, and plumbing.