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Professional Services
Corelight is looking for an Associate Escalation Engineer to join our Customer Success organization and help customers troubleshoot and resolve technical issues across Corelight products and environments.In this role, you will work alongside experienced Escalation Engineers to investigate customer issues, build technical expertise, and develop hands-on experience across Linux, networking, hardware, cloud technologies, and cybersecurity. This role is a strong fit for someone early in their technical career who enjoys solving problems, learning how systems work, and building depth in a highly technical customer environment.
We are seeking a driven and collaborative Technical Project Manager (TPM) to join our growing Professional Services team. In this role, you’ll lead and coordinate customer-facing projects for the deployment and operationalization of Corelight’s cybersecurity solutions. You'll work cross-functionally with customers, engineers, and internal stakeholders to ensure successful delivery outcomes, while also bringing strong technical acumen to understand and support complex project environments.
