As a Technical Trainer at L3Harris you will leverage and develop your skills to deliver, oversee, and present tactical radio systems training courses for external (military, civilian & international) and internal customers. The qualified candidate will become a Subject Matter Expert (SME) on the operation and application of the core L3Harris Communication Systems product lines. Courses consist of lecture, practical lab, and field exercises, they take place at the Training Center in Rochester, NY and at customer locations around the world.The Technical Training Department is dedicated to delivering customer-centric material to every customer with accuracy and flawless execution. In the position you and your colleagues will utilize customer feedback and input from inter-departmental partners to assess customer needs for current and future course development. To provide efficient and effective customer service, L3Harris Technical Trainers collaborate with internal business partners in product management, engineering, and publications to develop course content. For example, Trainers partner with publication writers to assist in developing courseware and conducting usability tests of product manuals and other publications.The preferred candidate is an independent worker with strong collaboration skills. The most successful Technical Trainers are adept communicators in customer-facing settings. This position requires up to 50% of time on travel with potential for over time.

Deliver Operational Technical Training to internal and external L3Harris CustomersManage projects or processes with general supervision.Communicate with contacts inside and outside of own department to explain and interpret operational processes, practices, and procedures.Recommend enhancements to systems and processes.Work to achieve operational targets for specific programs and projects with moderate impact on departmental results.